Business Etiquette

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handsahake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

• You met someone important and had no idea what to say or do?

• You spilled soup all over yourself at an important business event?

• You showed up at an important meeting under or overdressed?

 

Let's face it: we've all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.

 

Learn how to 

• Define etiquette and provide an example of how etiquette can be of value to a company or organization.

• Understand the guidelines on how to make effective introductions.

• Identify the 3 C’s of a good impression.

• Understand how to use a business card effectively.

• Identify and practice at least one way to remember names. 

• Identify the 3 steps in giving a handshake. 

• Enumerate the four levels of conversation and provide an example for each.

• Understand place settings, napkin etiquette and basic table manners.

• Understand the meaning of colors in dressing for success.

• Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

 

ABOUT OUR COURSES

Our courses are designed with quality content. The exams at the end of each section are to test your knowledge and adds to your participation in the course. The exams are checked and marked by National Skills Qualified Trainers. A certificate is issued within 24 hrs on completion of each course.

The National Skills is an online professional development program that will provide you with specialist training in the field of Personal / Professional Development.

 

ASSESSMENT

• No due dates

• Multiple choice 

• Multiple tries

 

COURSE FEE

To view the course fees and payment options for this program, please click here.

 

BENEFITS

• Become fully trained and improve your employment opportunities

• Study online via our LMS;

• Written by industry experts;

• Interactive simulations for many programs;

• All content provided online;

• Easy to understand course content;

• Certificate issued for your CV and emailed to your inbox. 

 

HOW TO ENROL

Enrolment Process

The National Skills website offers course outlines, units, course fees and other information. Select your course and click Add to Cart. Finalise your payment and start immediately online.