ABOUT THIS COURSE
We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
Learn how to
• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power.
• Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
• Identify the skills needed in starting a conversation.
• Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
• Understand how seeing the other side can improve skills in influencing other people.
• Understand how the use of facts and emotions can help bring people to your side.
• Identify ways of sharing one’s opinions constructively.
• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
• Learn tips in making an impact through powerful first impressions.
ABOUT OUR COURSES
Our courses are designed with quality content. The exams at the end of each section are to test your knowledge and adds to your participation in the course. The exams are checked and marked by National Skills Qualified Trainers. A certificate is issued within 24 hrs on completion of each course.
The National Skills is an online professional development program that will provide you with specialist training in the field of Personal / Professional Development.
ASSESSMENT
• No due dates
• Multiple choice
• Multiple tries
COURSE FEE
To view the course fees and payment options for this program, please click here.
BENEFITS
• Become fully trained and improve your employment opportunities
• Study online via our LMS;
• Written by industry experts;
• Interactive simulations for many programs;
• All content provided online;
• Easy to understand course content;
• Certificate issued for your CV and emailed to your inbox.
HOW TO ENROL
Enrolment Process
The National Skills website offers course outlines, units, course fees and other information. Select your course and click Add to Cart. Finalise your payment and start immediately online.