SIT40125 Certificate IV in Travel and Tourism

RPL?

RPL

Recognition of Prior Learning (RPL) is a process that can be completed in a short time frame. It's based on skills, knowledge and evidence you have already acquired over the years to meet the requirements for the qualification.

Evidence for RPL may include:

• Proven work experience
• Life experiences (including voluntary work and leisure pursuits)
• Previous study (Qualifications, industry training, professional development programs or units)
• References from qualified persons

RPL can be conducted via online delivery and through workplace training.

If a student fails to demonstrate competency in some units required to gain the qualification, Gap Training is used to gain competency in those units. It can be customised to suit the individual client needs. Up to 2 units of gap training are included in your RPL Fee. Additional fees apply for further gap training units.

3 months enrolment period to complete RPL.

WHAT WILL I LEARN?

This qualification provides you with the required skills and knowledge to become a Travel and Tourism Coordinator who uses a broad range of travel and tourism skills and sound knowledge of industry operations to coordinate travel and tourism services.

You will learn to sell tourism products, prepare quotations, construct domestic and international airfares, operate a computerised reservations system, interpret financial information, manage conflict, coach team members in job skills, and implement and monitor work health and safety practices.

Many workers in this role have supervisory responsibilities and plan, monitor and evaluate the work of team members.

CAREER OPPORTUNITIES

Occupational titles may include:

• Travel and Tourism Coordinator
• Travel Consultant
• Senior Travel Consultant
• Reservations Consultant
• Tour Coordinator
• Team Leader / Supervisor

ENTRY REQUIREMENTS

There are no entry requirements for this qualification.

UNITS OF COMPETENCY

Total number of units = Nineteen (19)

• Seven (7) core units
• Twelve (12) elective units

Core Units of Competency

• SITTIND003 Source and use information on the tourism and travel industry
• SITXCCS015 Enhance customer service experiences
• SITXCOM007 Show social and cultural sensitivity
• SITXCOM010 Manage conflict
• SITXFIN008 Interpret financial information
• SITXHRM007 Coach others in job skills
• SITXWHS007 Implement and monitor work health and safety practices

Elective Units of Competency

• SITTTVL002 Provide advice on international destinations
• SITTTVL003 Provide advice on Australian destinations
• SITTTVL004 Sell tourism products or services
• SITTTVL005 Prepare customer quotations
• SITTTVL006 Book tourism products and process documentation
• SITTTVL007 Use a computerised reservations or operations system
• SITTTVL008 Source airfares and issue tickets for domestic flights
• SITTTVL009 Construct international airfares
• SIRXCEG008 Manage disrespectful, aggressive or abusive customers
• BSBWRT411 Write complex documents
• SITXFIN007 Process financial transactions
• BSBTWK401 Build and maintain business relationships

COURSE / QUAL RECOGNITION

SIT40125 Certificate IV in Travel and Tourism

This qualification provides a nationally recognised outcome for persons seeking recognition as a Travel and Tourism Coordinator who coordinates travel and tourism services and, in many roles, plans, monitors and evaluates the work of team members. It provides a pathway to work across many travel and tourism sectors, including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions and visitor information centres.

SIT40125 supersedes SIT40122 Certificate IV in Travel and Tourism.

Licensing Requirements:

No licensing, legislative or certification requirements apply to this qualification.

FEES

RPL - AUD $4500

• $1500 on enrolment and $3000 upon completion.
• Students have 3 months to provide their evidence.
• 2 Gap Training units are included at no extra charge (if required).
• Additional Gap Training units are available for $300 each.
• Students residing overseas incur an additional RPL fee of $1000.